Delivery Charges
Orders placed online will be delivered Monday to Friday, excluding Bank Holidays. Our estimated lead time is normally 2-5 working days. Once we have received your order we will contact you to discuss a suitable delivery date. Our minimum order value is £50. Orders between £50 to £250 will have a £25 (Ex VAT) delivery charge, and orders over £250 will have free delivery.
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Order Value
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Delivery Charge
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Under £50
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Below Minimum Order Value For Delivery
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£50 - £250
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£25 (Ex VAT)
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Over £250
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Free
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Delivery Areas
We currently only deliver within the South East of England. Please see the table below for information on which postcodes we deliver to.
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County
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Post Code
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London
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BR, CR, E, EC, EN, HA, IG, KT, N, NW, SE, SM, SW, TW, UB, W, WC
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Dorset
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BH, DT, SP
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Bedfordshire
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LU, MK, SG
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Berkshire
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RG, SL
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Buckinghamshire
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HP, MK, SL
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Cambridgeshire
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CB
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East Sussex
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BN, TN
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Essex
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CM, CO, IG, RM, SS
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Hampshire
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PO*, SO
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Hertfordshire
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AL, HP, SG, WD
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Kent
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CT, DA, ME, TN
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Oxfordshire
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OX
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Surrey
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GU, KT, RH, SM
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*Please note we do not currently deliver to the Isle of Wight
Further Information
Deliveries will be made in a variety of different vehicles, from small vans to 26T lorries. The size of our largest vehicle is as follows:
- 2.5m Wide
- 9.0m Long
- 3.3m High
Please note these dimensions are of the vehicle only, and the lorry will need space to manoeuvre. If you have any concerns with vehicles this size delivering to your property, please contact your local depot for further information, which can be found here.
Orders will be delivered kerbside only, this does include placing goods onto driveways and front lawns. Unfortunately we cannot move goods by hand to other parts of the property or site.
All deliveries must be received and signed for by the person who placed the order and must be over the age of 18. If no-one is available to take the delivery, we will contact you to rearrange the delivery. Should no-one be available to take the redelivery we reserve the right to cancel the order and refund your money, excluding any delivery costs.
Collection Information
You can also place an order online and collect it from your chosen branch.
The minimum order value for collections is £0.00 excluding VAT.
We currently offer a contactless, pre-arranged collection service from our Ascot, Clapham, High Wycombe, Maidstone, Hoddesdon, and Poole branches.
Click & Collect orders will be ready for collection after approximately 24 hours of us receiving your order.
